24 Hours Notice Required — If you wish to cancel a lesson, you are required to give a minimum of 24 hours' notice to your instructor.

Late Cancellation Charges — Anything less than 24 hours and the driving school has the authority to charge you the full lesson price, or the prorated amount if it's a block booking (which may include the discount).

Provisional Licence Required — It is the learner's responsibility to present a valid UK provisional driving licence before attending their first lesson. Failure to do so entitles the instructor to withdraw any lessons booked within 24 hours, and you may be charged.

Emergencies & Breakdowns — ENA Driving School will not be responsible for any lesson or test cancellations due to mechanical breakdown or other emergencies such as illness or bereavement. We will endeavour to find a replacement vehicle or instructor as early as possible, but cannot guarantee availability.

Instructor Car Withdrawal — Your ENA instructor is entitled to withdraw their car for use during your test if they feel you are not ready. They will always give a minimum of 5 working days' notice, provided you haven't come to the instructor at short notice.

Mock Test & Readiness — You are allowed to take your driving test even if you are unable to pass a mock test, provided the ENA instructor is confident you still have a reasonable chance of passing.

Instructor Illness / Emergency — In the very occasional event that an instructor is ill or has an emergency at short notice, we will endeavour to find you another instructor — but cannot guarantee availability at such short notice.

Vehicle Roadworthiness — In the event the instructor's car is not roadworthy for your driving test, your instructor and ENA Driving School will do their utmost to find you a like-for-like vehicle. However, this cannot be guaranteed.

DVSA Examiner Declines Car — If the DVSA examiner declines to go out on test in the instructor's car because it is not roadworthy (e.g. nail in tyre, brake light failure), the driving instructor will pay for a replacement test.

Learner Damage During Test — In the event that you (the learner) damage the car during the driving test, where the total repair cost is less than the instructor's insurance excess, you will be required to pay for the damages.

Business Loss — ENA Driving School and our franchised driving instructors are not liable to you (the pupil) for any loss or damage relating to any business interests such as lost profits, lost earnings, loss of opportunity or business interruption — including in no event for negligence or breach of statutory duty.

Website Content — All content on this website — including facts, logos, and images relating to ENA Driving School — is displayed without any representation or guarantee, whether implied warranties of quality, fitness for purpose, compatibility, non-infringement, accuracy, or protection.

Errors & Security — ENA Driving School does not represent that the information provided is error-free, and is not responsible for any viruses or malware that may be transmitted between devices or users via the server.