T &C ENA Driving School Cancellation Policy
If you wish to cancel a lesson, you are required to give a minimum of 24 hours’ notice to your instructor. Anything less than 24 hours and driving school has the authority to charge you the lesson price or the prorated amount if it’s a block booking, which may include the discount.
It is learner responsibility to present your valid UK provisional driving license before attending your first lesson. Failure to do so entitles the instructor to withdraw any lessons you have booked within 24 hours, and you may be charged.
ENA Driving School will not be responsible for any lesson/test cancellations due to mechanical breakdown or other emergencies such as illness/bereavement. We will endeavour to find a replacement vehicle/instructor as earliest but won’t guarantee it.
Driving Test
Your ENA driving school’s instructor is entitled to withdraw their car for the usage of your test, if they feel you are not ready. ENA driving school’s instructor will always give you a minimum of 5 working days’ notice, providing you haven’t come to the instructor at short notice (less than five working days).
You are allowed to take your driving test if are unable pass a mock driving test, if ENA driving school’s instructor is confident of you still have a reasonable chance of getting through.
Very occasionally, when instructors is ill or any emergency at last hour, in the event that this happens, we will endeavour to find you another instructor, but cannot guarantee anything at such short notice.
In the event the instructor’s car is not road worthy for your driving test, your instructor and ENA driving school will do their utmost to find you a like for like vehicle. However, this cannot be guaranteed.
If the DVSA examiner has declined to go out on test in your instructor’s car because it’s not roadworthy for any reason such as a nail in tyre or brake light not working or other, driving instructor will pay for a replacement test.
In the event that you (the learner) damage the car during the driving test, where the total repair cost is less than the instructor’s insurance excess, you will be required to pay for the damages to the car.
Please note, your instructor may charge additional fees on your driving test day with information & explanation.
Limitation of Liability
ENA driving school and our franchised driving instructors are not liable to you (the pupil) for any loss or damage caused relating to any business interests such as lost profits, lost earnings, loss of opportunity/business or business interruption, including in no event liable for negligence or breach of statutory duty.
All the content material provided on this website which includes facts, emblems, and images relating to ENA driving school and the goods/offerings furnished, are displayed without any illustration of a guarantee being made. Whether or not it be implied warranties of fine first-rate, health for a specific reason, compatibility, non-infringement, accuracy, and protection. For what has been accepted with the aid of law exclusion of all terms and warranties are applied, whether at once or not directly. Ena using faculty’s does not represent the information provided being error-free and isn’t chargeable for any viruses or malware that the server may additionally transmit between devices/users.